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Join the Dreame Points
Program Today

Get rewarded with Dreame Points for every order you make

How It Works?

SIGN UP FOR FREE
Sign up with your email address
EARN POINTS
Multiple ways to earn points — shop, engage, share, and more
GET REWARDED
Use points to redeem cash discounts, coupons, and selected products.
UPGRADE
Spend more, unlock higher VIP tiers & enjoy extra rewards
About Points Redemption
Cash Discounts
100 points = €1
Dreame Points FAQs
1. How do I sign up for the dreame points program?
- Simply click on the 'JOIN NOW' button and register with your email address. It's quick and easy!
2. How do I earn points?
You can earn points through various activities:
- Place an order: Earn 1 point for every €1 you spend on our website.
- Register: Get 100 points when you sign up for an account.
- Share on Facebook: Receive 100 points when you share our store on your Facebook.
- Celebrate your birthday: Enjoy 100 points as a birthday gift when you update your birthday in your account.
The more you shop and engage with us, the more points you’ll collect!
3. How can I use my points?
You can redeem your points in three ways:
- Cash Discounts: 100 points = €1 discount on your next purchase.
- Coupons: Redeem points for discount coupons on accessories, vacuum, and beauty products.
- Products: Use points to get selected accessories for free.
4. What are the different VIP tiers and how do I upgrade?
Your VIP tier is based on your total spending:
Basic: Default tier when you sign up.
Expert: Spend €1,000 → Get 200 points as a VIP tier upgrade reward.
Supreme: Spend €2,000 → Get 300 points as a VIP tier upgrade reward.
Royal: Spend €3,000 → Get 500 points + 20% OFF Accessories as a VIP tier upgrade reward.
5. How do I check my VIP tier and benefits?
You can check your current VIP tier and available benefits in your account.
6. Do I need to manually upgrade my VIP tier?
No, VIP tier upgrades happen automatically once your total spending reaches the required threshold.
7. How do I redeem my points?
You can redeem points directly in the rewards section of your account. There, you will see all available cash discounts, coupons, and product redemption options.
8. Can I combine coupons with other discounts or promotions?
No, coupons redeemed with points cannot be used together with other discount codes. However, you can still use them on eligible products during regular promotions.
9. Do my points expire?
Yes, points are valid for 12 months from the date they are earned. Be sure to redeem them before they expire to make the most of your rewards!
10. Can I transfer my points to another account?
Yes, you can transfer your points to another account, but this requires assistance from our customer service team. Please contact us at aftersales@dreame.tech for further support.
11. What happens if I return a product?
If you return a product, the points earned from that purchase will be deducted from your account. If you have already redeemed those points, the refund amount may be adjusted accordingly.
12. Are there any restrictions on redeeming coupons?
Yes, each coupon has specific conditions, such as applicable product categories. Be sure to check the terms before redeeming.
13. Can I redeem points for any product on the website?
No, points can only be redeemed for specific accessories that are listed in the redemption section. However, you can use cash discounts or coupons on eligible products.
14. Will I lose my membership status if I don’t make a purchase for a long time?
No, once you reach a membership tier, your status is permanent. However, unused points will expire 12 months after they are earned
15. How can I earn and use Forum Points?
You can earn Forum Points by engaging in the Dreame Forum (posting, commenting, joining events). Forum Points can be exchanged for Dreame Points. For more details, visit the Forum Points page.
16. Where can I find the full terms and conditions?
You can find all details regarding point transfer, returns, and redemption rules in our Dreame Points Terms and Conditions.