We are always happy to chat with you and answer your questions! Simply fill out the contact form with your message or contact us directly by email:

Sales: sales@dreame.tech

Marketing: marketing@dreame.tech

Customer Support: aftersales@dreame.tech

Service Feedback Email

To help us enhance our after-sales service, we have established a dedicated channel for your valuable feedback.

If you have already been in touch with our support team but feel your concern remains unresolved, or if you wish to share suggestions about your after-sales service experience, please email us at:

📩 CustomerVoice@dreame.tech

Please note:

• This email is specifically for service feedback and escalation.

• For general product inquiries, order assistance, or immediate after-sales support, please continue to use the official customer service channels listed above.

We highly value your input and will carefully review every submission to improve our service quality. Thank you for helping us do better.

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Our offices:

Dreame Hong Kong Office

Room H28G, Blk EH, 10th Floor, Golden Bear Ind. Ctr., 66–82 Chai Wan Kok St., Tsuen Wan, Hong Kong

Dreame Factory

Shangjiwan Headquarters, Building E3 Economic Garden, 2288 Wuzhong Blvd, Suzhou, Jiangsu 215000, China

Dreame Shenzhen Office

3rd Floor, Building 3, Zhongke R&D Park, No. 009 Gaoxin South 1st Road, High-Tech Zone Community, Yuehai Subdistrict, Nanshan District, Shenzhen 518057, China

Dreame Beijing Office

WeWork, 10/F, Chaoyang Joy City, Qingnian Road, Chaoyang District, Beijing 100123, China

Dreame Shanghai Office

Room 306, Building A, 925 Yecheng Road, Jiading Industrial Zone, Shanghai 201822, China

Dreame Tianjin Office

No. 1-1-804-8 North Area of Financial Trade Center, 6865 Asia Road (Dongjiang Bonded Port), Tianjin Pilot Free Trade Zone, Tianjin 300000, China

For sales inquiries, please contact: sales@dreame.tech